Managed SIEM

Overview 

Managed SIEM (Security Information and Event Management) collects, correlates, and analyzes security events from every corner of a client’s environment—24 × 7. The service lets organizations use technology to grow without being consumed by the complexities of securing it—that makes it EZ. And because you can’t protect what you don’t understand, the portal converts raw log data into clear insight, making risk easy to understand and act on. 

Key Features 

    • Around‑the‑clock security monitoring – Continuous log ingestion and infrastructure surveillance by our SOC team. 
    • Real‑time threat detection & alerting – Severity‑ranked alerts with analyst recommendations delivered within minutes.  
    • Continuous content tuning – Ongoing rule refinement and use‑case updates to reduce false positives and surface actionable intelligence.  
    • Cloud‑based, Canada‑hosted platform – SOC 2 / ISO 27001 compliant infrastructure eliminates hardware spend and upkeep.  
    • Client portal & reporting – Web portal delivers daily dashboards and monthly C‑level reports for audit and executive review. 

Benefits

Full‑spectrum visibility

Correlated events reveal threats hidden across disparate systems—EZ to understand, easier to stop.

Lower capital burden

Enterprise‑grade SIEM without up‑front licensing or hardware costs. 

Access to expertise

Certified SOC analysts investigate alerts and guide response, freeing internal teams for growth projects. 

Faster compliance audits

Comprehensive log retention and ready‑made reports support SOC 2, ISO 27001, GDPR, and industry mandates.

Confidence to innovate

With continuous detection handled, clients can adopt new tech without security complexity slowing them down—that makes it EZ.

Your Always-On Digital Watchdog

As a small business owner, you’ve got a million things to juggle. Worrying about cyber threats shouldn’t be one of them. That’s where EZ Support’s Managed Security Monitoring comes in. Think of it as having your own dedicated cybersecurity watchtower, without the massive cost or complexity. 

We know security threats are out there, and they’re constantly evolving. Our service helps us spot these threats as they’re happening. We do this by pulling together and analyzing data from all your different IT systems. This gives our security experts a real-time snapshot of any potential risks, allowing us to jump in and protect your business proactively. 

What You Get?

  • 24/7 Security Watch: We’re always on guard. Our team is constantly monitoring your systems and sifting through all the data, so we can detect and respond to threats around the clock. You can sleep easy knowing someone’s always watching your back. 
  • Instant Threat Alerts: When something suspicious pops up, we get immediate alerts based on how serious it is. We then quickly analyze it and tell you exactly what happened and what steps we recommend you take. No jargon, just clear, actionable info. 
  • Smart & Focused Alerts: We constantly fine-tune our system to cut down on those annoying “false alarms” and make sure the alerts you get are truly important and actionable. It’s about getting straight to what matters. 
  • Cloud-Powered & Compliant: Our solution lives securely in the cloud, right here in Canada. It’s built to meet top security standards (SOC 2/ISO 27001), so you know your data is in good hands. 
  • Easy Reporting: You’ll get access to a simple online portal with clear, detailed reports. We even provide monthly summaries that are perfect for showing to your board or any compliance officer, proving you’re taking security seriously. 

Why This Makes IT Easier for You?

  • See Threats Clearly: No more guessing games. We connect the dots from all your different systems, giving you a much clearer picture of what’s happening on your network and where threats might be hiding. 
  • Save Your Cash: Get all the benefits of a sophisticated security system without the huge upfront cost of buying and setting up expensive technology yourself. It’s a smart investment, not a giant capital drain. 
  • Access to Experts: Cybersecurity is complex, and finding and keeping skilled staff is tough (and expensive!). With EZ Support, you get our team of dedicated security experts on your side, without the burden of hiring, training, or managing them. 
  • Easily Meet Compliance: If you need to meet specific industry regulations, our service helps you check those boxes with comprehensive logging and reporting, making audits a breeze. 

See threats clearly. Act fast. Sleep easy. Start with EZ Support.

This service is perfect for small business owners who feel overwhelmed by all the security data out there or just don’t have the in-house IT team to manage complex security tools. If you need to boost your security and meet compliance standards without a massive upfront cost, this is designed for you.