Welcome to EZ Support! We value the trust you place in us, and we want you to feel confident when using our website and services. These Terms of Use describe the rights and responsibilities that come with visiting or making a purchase through our website, including important information about permissible use, how we handle personal information, and our policies regarding orders and potential errors or inaccuracies. Please read this document carefully, as your continued use of our website signifies your acceptance of these Terms. If you have questions, do not hesitate to reach out—we’re here to help.
Updated: Feb 25, 2025
Please read this Agreement carefully, as it governs the terms of use for the www.ezsupport.com website (“this Website” or “the Website”).
This Agreement is between you and all persons you represent (including natural persons and any type of incorporated or unincorporated entity, hereinafter referred to as “the User”) and EZ Support (“EZ Support,” “we,” or “us”), regarding your access to and use of this Website, including all content, information, products, and services available on or through the Website.
By accessing or using this Website, you signify your acceptance and agreement to be bound by this Agreement as it reads at the time of each visit, and you represent and warrant that you have the legal authority to agree to and accept this Agreement. If you do not, or cannot, agree with each provision of this Agreement, you may not access or use this Website.
This Website is provided for informational purposes only and is not intended to convey advice or recommendations, nor does it constitute an offer to sell any products or services.
This Agreement, your access to and use of the Website, and all related matters are governed solely by the laws of Alberta, Canada, and the applicable federal laws of Canada. Any dispute between you and EZ Support or any other person arising from, connected with, or relating to the Website, this Agreement, or any related matters (collectively “Disputes”) will be resolved before the courts of Alberta sitting in the City of Calgary. You hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those courts in respect of all Disputes.
2.1 General Use
You may use this Website only if you are a legal resident of Canada, have reached the age of majority in the province or territory where you reside, and can form legally binding contracts under applicable law. You may not use this Website if it is unlawful to do so in your jurisdiction. You alone are responsible for ensuring your use of this Website is lawful, and you must comply with all applicable laws. EZ Support reserves the right to request proof of age and identification and will only ship to a confirmed address located within Canada.
2.2 Linking to www.ezsupport.com
Linking to this Website without permission is strictly prohibited. To request permission, please email webmaster@ezsupport.com. EZ Support reserves the right to cancel and revoke any permission to link to the Website at any time and without notice or liability.
Displaying this Website within a frame or an iframe is strictly prohibited.
2.3 Copying or Distributing Content
Copying, distributing, mirroring, scraping, or data-mining this Website or any of its content is strictly prohibited.
2.4 User Profiles and Login
Certain sections of the Website may require you to create a customer profile with a username and password. This profile remains the property of EZ Support and may be canceled or suspended at any time, for any reason, at our discretion without notice or liability to you or any other person.
EZ Support is not responsible for verifying the actual identity or authority of anyone using your profile on this Website. You are fully responsible for maintaining the security of your usernames and passwords associated with your account, and for any and all use or misuse of your profile or the information contained within.
3.1 Information Accuracy
All personal information submitted to the Website must be true, accurate, current, and complete. EZ Support will rely on the information you provide. You will be solely responsible and liable for any damage, loss, or additional costs resulting from any false, incorrect, incomplete, or outdated information.
3.2 Information Collection and Use
EZ Support collects and uses your personal information in accordance with our Privacy Policy, which may be changed from time to time without notice or liability. By visiting this Website and accepting this Agreement, you consent to the collection, use, and disclosure of your personal information by EZ Support in accordance with our Privacy Policy as it then reads.
Any information submitted to EZ Support through the Website grants (or warrants that the owner of such information grants) to EZ Support a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, worldwide, assignable, sub-licensable right and license to use and exploit the submission(s), or any ideas, concepts, know-how, or techniques related to those submissions, for any purpose whatsoever without providing compensation to you or any other person.
At the sole discretion of EZ Support, this Agreement may be changed or updated at any time without notice or liability to you or any other person. By using the Website after a revised Agreement has been posted, you signify your acceptance and agreement to be bound by the revised terms. You may not change or amend this Agreement in any way.
EZ Support strives to ensure the accuracy of all information on the Website. However, errors, misprints, inaccuracies, omissions, or other errors may occur.
EZ Support does not take responsibility for any errors, misprints, inaccuracies, omissions, or any other inaccuracies in any part of the Website, including but not limited to product pricing, product information or specifications, or item availability.
We reserve the right to correct any error, inaccuracy, or omission at any time without prior notice or liability. We also reserve the right to change or update any products or services and any information related to them at any time without prior notice or liability.
Unless stated otherwise, dimensions and weights listed on product pages refer to the product only. Shipping dimensions and weight for products may differ due to packaging and included accessories.
7.1 Availability
All orders, including pre-orders, are subject to product availability. If we are unable to fulfill an order due to product unavailability or external supply chain disruptions, we reserve the right to cancel the order and issue a full refund to the original payment method. Refunds will be processed within a reasonable timeframe, in accordance with applicable consumer protection laws.
7.2 Price Retention and Restocking
A canceled order does not guarantee that a product will be available at the same price or that we can fulfill the order on the original terms once stock is replenished. Prices may change based on factors such as supplier costs, tariffs, and market conditions. If the item is restocked, pricing may vary at the time of re-order.
EZ Support and the EZ Support logo, along with other names and logos displayed on this Website (the “Marks”), are registered or unregistered trademarks, service marks, or trade names owned or licensed by EZ Support or their respective owners.
Any use of the Marks, except as expressly provided in this Agreement, is strictly prohibited. Nothing appearing on the Website shall be construed as granting any license or right to use any of the Marks by implication, estoppel, or otherwise.
EZ Support may market and sell products intended for use with or alongside products made by third-party companies. EZ Support is not affiliated with, authorized by, sponsored by, or endorsed by these third parties. Therefore, under no circumstances shall EZ Support, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any losses, injuries, claims, or any direct, indirect, incidental, punitive, special, or consequential damages arising from or related to these third-party products.
EZ Support does not own any copyrights or registered trademarks belonging to those third parties.
Access to and use of this Website is at your own risk. The Website is provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind—whether express or implied—including, without limitation, warranties of accuracy, accessibility, fitness for a particular purpose, merchantability, performance, or durability. All such warranties are disclaimed by EZ Support to the fullest extent permitted by law.
EZ Support and its providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage arising from or related to this Website or this Agreement, including but not limited to loss of data, business, markets, savings, income, profits, use, production, reputation, goodwill, or economic loss, under any theory of liability (whether contract, tort, strict liability, or any other theory of law or equity), even if EZ Support has been advised of the possibility of such damages.
Certain jurisdictions do not allow the exclusion of certain warranties or the limitation of certain liabilities, so these statutory prohibitions may apply to you.
If you have any questions or concerns about this Agreement or the use of this Website, please contact us at
info@ezsupport.tech
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